Enhanced Document Management Application Helps Achieve 50X Greater Load Handling Capacity
About the Client
The client is an intelligent workflow automation solutions provider headquartered in Irvine, California. The organization has partnered with 25,000 companies located in 32 countries around the globe. They primarily cater to the business process management, finance, government, healthcare, insurance, logistics, and transportation industries.
- Industry: Technology
- Headquartered: California, USA
- Platforms: Windows
- Team Size: 4 (1 Project Manager, 2 Developers, and 1 QA Expert)4 (1 Project Manager, 2 Developers, and 1 QA Expert)
The Challenge
The client's document management application could only handle up to 10 concurrent users. This caused delays and inefficiencies during bulk load management.
The application's existing processes were not optimized. These increased document processing times and impacted operational efficiency.
Our Solution
Programmers.ai followed an Agile, result-driven approach to deliver an enhanced solution in 30 sprints (15 months).
Architectural Enhancements
The team replaced the partially outdated legacy file system with a database architecture. They also made strategic architectural changes to support approximately 500 concurrent user requests.
Code Optimization
The team refactored the application code and integrated locking mechanisms for multi-threading management. This enabled responsive bulk data handling.
Load Balancer Integration
The team incorporated, configured, and optimized load balancers to ensure traffic distribution was even across servers. It enhanced application stability and performance.
Database Integration
The team created optimized database queries with proper indexes. It enhanced data retrieval speeds, improved document processing efficiency, and reduced application I/O overhead.
Queue System Integration
The team implemented a dynamic queue-based system for document processing. The dynamic system was incorporated to ensure high success rates in handling bulk loads.
QA and Testing
The team conducted extensive performance testing. With comprehensive testing, they validated and fine-tuned the application’s ability to handle increased loads.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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.NET
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C#
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ReactJS
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SQL
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Advanced Installer
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Windows Services
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Visual Studio
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SQL Server
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Apache JMeter
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Web API
Business Impact
That accelerated critical digital operations.
50X Load Handling Capacity Increment
80X Application Performance Optimization
Here’s how we did it
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Enabled support for 500 user loads
by implementing architecture change and using Apache JMeter for load testing.
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Maximize server performance
by addressing bugs and optimizing CPU utilization at 80%.
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Improved application's ability to work under high loads
by distributing traffic evenly between web servers using load balancers.
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Reduced data retrieval times
by adding database indexes and optimized queries.
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Enhanced document upload and download
by streamlining I/O operations.
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Ensured high bulk document handling success
by implementing queue-based processing.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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