Programmers.ai provided in depth testing and added new features to a 40 year old business management software
About the Client
The client is a renowned provider of industry-leading cloud-based business management software for multiple industries for over 40 years. The company’s products and solutions are focused on empowering the SMBs that are spread across industries like manufacturing, building and supply, office products, business applications etc. The company helps its customers to plan, manage, analyze and control their businesses by providing innovative software applications, industry-experienced solutions consultants, best of its kind technology plug-ins and outstanding client support.
- Industry: Technology
- Headquartered: USA
- Platforms: ERP Application
- Team Size: 3*4 Professionals
The Challenge
The client’s ERP solution for its customers provided control and visibility for sustainable and scalable growth by staying agile and productive from anywhere. The client had built this application more than 4 decades back on old technologies due to which they were now facing many flaws in it.
The biggest challenge was to find efficient resources that had good exposure to the legacy technologies used in building applications.
The other challenges faced by the client in this solution was to integrate and test its new functionalities like Application’s platform independency, timely requirement changes within the strict deadline, transfer of legacy data into the new and updated ERP application, integration of multiple other ERP applications, security and data privacy, support on all versions of ERP application.
The client chose Progarmmers.ai as a trusted Quality partner to carry out all the feasible processes to make the application robust and qualitative.
Our Solution
Programmers.ai studied all the requirements carefully and offered quick and long-lasting solutions.
Test strategy
Programmers.ai team conducted a test strategy retrospective within the team and with product owners to gain expertise in the client’s system
Planned meetings
A weekly meeting is conducted in which our team explains the issues and their priorities regularly. Our team reproduces the issues and communicates the same to the development team.
Fixed defects
Once the defects are fixed in new build, the build is kept as a test environment, followed by functionality based and regression testing
Testing and analysis
QA team immediately tests the fixed defects on various operating systems that ensure the platform dependency of fixed issues. The impact on these resolved defects is also tested while integrating with other applications
Successful release
Once the build is tested thoroughly, it is sent for a successful release. Programmers.ai resolves client issues on priority basis as sometimes releases are frequently based on the client’s fixed issues priority.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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SQL
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Version One
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Visual Studio
Business Impact
As it helped the in-house team optimize and simplify testing processes.
Here’s how we did it
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Enhanced System Reliability
The testing and quality check led to long term product and data security
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Faster Issue Resolution
Timely resolution is now possible due to priority-based support
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Improved Product Performance
Addition of extra features and functionalities enhanced the product’s performance
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Seamless Application Integration
The product is now stable while integrating with other applications
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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