Provided industry leader cloud-based business management software with end-to-end testing for predictive analysis product
About the Client
The client is a renowned provider of industry leading cloud-based business management software to multiple industries for over 40 years. The company’s products and solutions are focused on empowering the SMBs that are spread across industries like manufacturing, building and supply, office products, business applications etc. The company helps its customers to plan, manage, analyze and control their businesses by providing innovative software applications, industry-experienced solutions consultants, best of its kind technology plug-ins and outstanding client support.
- Industry: Technology
- Headquartered: USA
- Platforms: Cloud Architecture
- Team Size: 4-6 Professionals
The Challenge
The client chose Programmers.ai as its quality partner to resolve the issues related to its predictive analysis product. The product provides valuable insights especially to ecommerce companies and retailers about their customer needs based on their digital footprint and online purchase history.
The client was facing challenges in handling massive amount of click-stream, transactional data, and slow performance of live dashboards on portal and was keen to resolve it. This was due to daily user limit quota to download data from Google Analytics.
The client wanted to test and overcome technical, maintenance and cost complexities.
The client expected a well-tested and properly functioning system from us.
Our Solution
Programmers.ai started by solving their data/API integration and process automation, outlined in the following modules:
Strategy Creation
Programmers.ai’s QA team is using a customer centric approach to collect and analyse customer sentiments. This process extracts useful business insights for the client.
Quality Assurance
Assurance team is regularly attending and resolving the focus areas efficiently including performance, compatibility, security or functional issues.
Analysis and Insights
Test engineers churn out actionable insights to examine defects in testing phase and production environment, analyze the impact on end-user, determine patterns and align test scenarios.
Test Script Generation
Our QA team is working efficiently with tools to monitor log file and generate test scripts that are capable to achieve required solutions.
Test Automation
Our team prepares automation scripts on selenium to accelerate implementation of test automation.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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Selenium
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Postman
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MySQL
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JMeter
Business Impact
As it helped the in-house team optimize and simplify testing processes.
Here’s how we did it
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Driving Sales Through Data Insights
The testing provided more secure and authentic solution.
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Enhanced Data Visibility and Security
Programmers.ai team helped the client achieve greater data visibility, security, and access to operate with greater efficiency.
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Driving Revenue Through Quality Assurance
As a result of continuous quality check, the organisation is locking higher revenues and customer loyalty.
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Optimized Licensing for Better Adoption
The client increased effective product usage with improved licensing techniques.
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Enhanced Performance and Stability
The testing results are helping the client to achieve greater performance and stability across all platforms and portal.
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Efficient Resource Utilization
Our client now saves a lot of additional expenses and time with automation testing and effective resource utilization.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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