Developing COVID Registration/schedule portal for a Health Solutions Provider

About the Client

The client is a B2B health solutions provider based out of the Unites States. It develops electronic health records and financial management software automate the facilities and help their patients. It provides tech driven tools built using latest technology to help the healthcare businesses look better after their patients. The client aims at reducing the manual processes and converting them in digitized, faster and information based solutions. These solutions are focused on eradicating the daily stress of healthcare workers, patients and healthcare businesses.

  • Industry: Healthcare
  • Platforms: Secure Web Portal
the_client
 

The Challenge

The client being a large provider of healthcare solutions, it has a wide clientele. Serving so many clients at a time needs more workforce and extended team. One of the customers (healthcare facility/hospital) of the client wanted a COVID Vaccination Registration portal for its customers.

The client was falling short of proper resources to create this portal for its customer with user friendly features offering seamless registration. So, it partnered with Programmers.ai. Our team of developers became an extended arm for the client and worked together with its in-house team to develop the COVID vaccination registration portal with useful features.

 

Our Solution

The client’s in-house team communicated its customer’s requirements with our team and we immediately began building a portal for hospitals to facilitate COVID vaccination registration and scheduling.

The Solution

Efficient Registration and Notification Workflow

The portal created at first by us, on confirmation of registration, used to send an email to customer with a link to track the registration. It was followed by one more link to schedule the vaccination. The vaccination details were communicated to customer via email or SMS.

The Solution

Real-Time Vaccine Updates via Twilio Integration

Later our team integrated the portal with Twilio text messaging, a solution for sending updates related to vaccine on customers’ phone numbers directly

The Solution

Seamless Registration Without Website Dependency

The integration of Twilio helped the customers to register/schedule vaccination without visiting the website

The Solution

Simplifying Processes Through Mobile SMS Responses

The customers just have to answer some questions received on their mobile phones as text message

The Solution

Fast and Efficient Registration via Short Questionnaire

The answering process is made faster as customer has to attend to a short predefined questionnaire. Based on the reply, the registration/schedule is completed

The Solution

Enhanced User Convenience with SSO Integration

The portal is also integrated with Single Sign On using Office 365. The users with client’s email id can login using their credentials and further access the portal without logging in again into the portal

Technologies Used

Our software architects and engineers are experts in using the latest technologies.

  • .Net
    .Net
  • VB.Net
    VB.Net
  • JQuery
    JQuery
  • C#
    C#
  • SQL Server
    SQL Server
  • MVC
    MVC
  • Office 365
    Office 365
 

Business Impact

As it helped the in-house team optimize and simplify testing processes.

Here’s how we did it

  • business impacts

    Faster Solution Delivery with Expert Support

    The staff augmentation by Programmers.ai helped the client to develop a user friendly solution faster and focus on other tasks better

  • business impacts

    Faster Vaccination Registration via SMS Integration

    The portal with SMS feature quickens the vaccination registration process, helping the customers to get their slot on time

  • business impacts

    Streamlined User Access for Enhanced Experience

    The Single Sign On facility saves a lot of time and offers a hassle free registration to the users

we-did-it

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