Developing COVID Registration/schedule portal for a Health Solutions Provider
About the Client
The client is a B2B health solutions provider based out of the Unites States. It develops electronic health records and financial management software automate the facilities and help their patients. It provides tech driven tools built using latest technology to help the healthcare businesses look better after their patients. The client aims at reducing the manual processes and converting them in digitized, faster and information based solutions. These solutions are focused on eradicating the daily stress of healthcare workers, patients and healthcare businesses.
- Industry: Healthcare
- Platforms: Secure Web Portal
The Challenge
The client being a large provider of healthcare solutions, it has a wide clientele. Serving so many clients at a time needs more workforce and extended team. One of the customers (healthcare facility/hospital) of the client wanted a COVID Vaccination Registration portal for its customers.
The client was falling short of proper resources to create this portal for its customer with user friendly features offering seamless registration. So, it partnered with Programmers.ai. Our team of developers became an extended arm for the client and worked together with its in-house team to develop the COVID vaccination registration portal with useful features.
Our Solution
The client’s in-house team communicated its customer’s requirements with our team and we immediately began building a portal for hospitals to facilitate COVID vaccination registration and scheduling.
Efficient Registration and Notification Workflow
The portal created at first by us, on confirmation of registration, used to send an email to customer with a link to track the registration. It was followed by one more link to schedule the vaccination. The vaccination details were communicated to customer via email or SMS.
Real-Time Vaccine Updates via Twilio Integration
Later our team integrated the portal with Twilio text messaging, a solution for sending updates related to vaccine on customers’ phone numbers directly
Seamless Registration Without Website Dependency
The integration of Twilio helped the customers to register/schedule vaccination without visiting the website
Simplifying Processes Through Mobile SMS Responses
The customers just have to answer some questions received on their mobile phones as text message
Fast and Efficient Registration via Short Questionnaire
The answering process is made faster as customer has to attend to a short predefined questionnaire. Based on the reply, the registration/schedule is completed
Enhanced User Convenience with SSO Integration
The portal is also integrated with Single Sign On using Office 365. The users with client’s email id can login using their credentials and further access the portal without logging in again into the portal
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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.Net
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VB.Net
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JQuery
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C#
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SQL Server
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MVC
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Office 365
Business Impact
As it helped the in-house team optimize and simplify testing processes.
Here’s how we did it
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Faster Solution Delivery with Expert Support
The staff augmentation by Programmers.ai helped the client to develop a user friendly solution faster and focus on other tasks better
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Faster Vaccination Registration via SMS Integration
The portal with SMS feature quickens the vaccination registration process, helping the customers to get their slot on time
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Streamlined User Access for Enhanced Experience
The Single Sign On facility saves a lot of time and offers a hassle free registration to the users
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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