Enhanced Sales and Client Satisfaction for a Leading Label Design and Printing Company
About the Client
The client is a leading label design, printing, and package manufacturing company. It offers specialty label customization and provides a simple, step-by-step design process. The client serves many industries such as food, beverage, health and beauty, chemical, pharmaceutical, beer, automotive, cabinets, nutraceutical, and industrial markets. It serves customers across United States and Canada.
- Industry: Manufacturing
- Platforms: MS Power BI
The Challenge
Being a such a large-scale label design and printing service provider and manufacturer for many different types of companies, has many unique challenges. The client needed a robust reporting system with detailed Power BI reports to drill down into sales and manufacturing data.
The client was facing challenges in their business decision making process and was not able to get accurate data for its various manufacturing plants. They reached out to Programmers.ai to deliver an efficient solution.
Our Solution
Our team of Power BI experts and developers immediately looked into the issue and suggested these efficient solutions.
Seamless Power BI Integration
Our team created Power BI reports and embedded them into the client’s website so that the client’s team did not have to open the Power BI app separately.
Automated Reporting with SSAS
Our team created reports using SSAS (SQL Server Analysis Services) data with a live connection. SSAS runs in the background to fetch data from multiple servers and create a JOB Agent that offers updated data on daily basis.
Secure Data Access with Power BI
The Power BI service was also used to map the user in Gateways.
Interactive Dashboard for Multi-Plant Operations
The client has different plants and companies for design and printing services, our developers created a dashboard where the user could easily select the respective company, plant, and see the graphical report.
Dedicated Section for Key Business Data
Our solution also provided a well curated data report for order, shipment, and invoice data in a separate section.
Controlled Access to Sensitive Data
We assured the company data security by using Power BI APIs to limit access to the reports to licensed Power BI accounts.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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MS Power BI SQL
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SQL
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.Net Core
Business Impact
Implementing a custom AI chatbot produced transformative results for the client.
Here’s how we did it
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Consolidated Reporting for Informed Decisions
Our solution helped the client produce and use a consolidated Power BI report to make better business decisions.
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Embedded Power BI Dashboard for Enhanced Efficiency
A robust Power BI dashboard embedded within the website itself, offered the company ease of use and time savings, which lead to increased profit.
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Driving Sales and Customer Satisfaction with Data
Well curated data helped in increased sales and enhanced customer experience
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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