Wine Manufacturer Redefines Reporting and Decision-Making Through a Reinforced ERP System
About the Client
This family-owned, vertically integrated manufacturer specializes in cultivating and delivering high-quality wines worldwide. Through a comprehensive range of agricultural, co-packaging, import and export, sales and distribution, and transportation and logistics services, they serve a diverse customer base in achieving their industry goals.
- Industry: Manufacturing
- Platforms: Crystal Reports and Oracle
The Challenge
The client relied on an Oracle database-powered ERP system integrated with Crystal Reports for business reporting. However, the underlying database structure was undocumented, and the reporting tool was poorly understood by the internal team.
As a result, they struggled to identify and modify the correct database tables needed to extract accurate data, improve reporting formulas to calculate precise values, and enhance report structures to generate documents aligned with business requirements.
Consequently, the reports produced were often incomplete, inaccurate, and difficult to maintain. This significantly impacted reporting reliability, reduced visibility into core business operations, and slowed decision-making across the organization.
Our Solution
We provided an experienced developer to bridge critical skill gaps within the client’s team and accelerate ERP reporting enhancements.
Database Field Mapping
A comprehensive mapping of database fields was conducted to clearly understand the undocumented Oracle database structure.
Data Accuracy Improvement
New columns and data points were added, and calculation fields were refined to evaluate and display accurate values in designated report sections.
Layout Optimization
Report structures were revamped to improve clarity, readability, and usability, enabling stakeholders to easily interpret and act on the data.
Reporting Tool Enhancement
The reporting tool was modified to ensure that generated reports aligned with evolving business and reporting requirements.
Technologies Used
Cutting-edge tools and technologies were used to deliver the enhanced solution in just 6 months.
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Crystal Reports 2013
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Oracle
Business Impact
The modernized ERP system delivered significant value to business operations.
Enhanced Reporting Potential
Improved Enterprise-Wide Decision-Making
Here’s how we did it
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Eliminated anomalies and inconsistencies
By enabling the system to deliver reports with accurately calculated values.
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Increased operational efficiency
By restructuring and aligning multiple reports with the client’s requirements.
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Maximized reporting confidence
By providing clearer, more reliable insights for business users.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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