Infoview Replaces Complex, Non-Scalable Integrations with a Unified Global Order Integration Solution
About the Client
A leading multinational health, home, post-natal, and hygiene products company with global manufacturing, distribution, and fulfillment operations. Efficient and consistent order entry and fulfillment is a key business capability and success factor.
- Industry: Manufacturing
- Headquartered: Michigan, USA
- Platforms: IBM i (AS/400), Microsoft Azure, MuleSoft Anypoint Platform, and Microsoft Power Platform.
- Team Size: Multinational
The Challenge
Our professional services team developed a unified global order integration solution using the MuleSoft Anypoint Platform.
The solution separates channel applications from order fulfillment systems, improving flexibility and reducing system dependencies.
It promotes maximum reuse of integration components and empowers teams through self-service capabilities.
The new architecture significantly reduces onboarding time for both new markets and channels, enhancing overall business agility.
Our Solution
Programmers.ai followed an Agile, result-driven approach to deliver an enhanced solution in 30 sprints (15 months).
Decoupled Architecture
The solution effectively separates channel applications from order fulfillment systems, ensuring flexibility and scalability.
Maximized Reusability
Designed to promote component reuse across multiple channels and regions.
Enhanced Self-Service
Empowers teams with self-service capabilities, reducing dependency on centralized IT support.
Accelerated Onboarding
Significantly reduces time-to-market for both new market entries and channel integrations.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
-
IBM i (AS/400)
-
Microsoft Azure
-
MuleSoft Anypoint Platform
-
Microsoft Power Platform
Business Impact
That accelerated critical digital operations.
Here’s how we did it
-
Accelerated Market and Channel Onboarding
The unified global order integration framework drastically reduced onboarding time — enabling new sales channels within weeks and expanding into new markets in just days.
-
Increased Agility and Flexibility
By decoupling channel applications from fulfillment systems, the organization can now adapt quickly to changing market demands and customer expectations without impacting core backend systems.
-
Improved Operational Efficiency
The standardized MuleSoft-based integration eliminated numerous point-to-point connections, streamlining operations and reducing manual intervention across order management processes.
-
Enhanced Reusability and Self-Service
Teams can leverage reusable APIs and templates for future integrations, minimizing development effort and promoting a self-service model across global business units.
-
Reduced Cost and Technical Debt
The consolidation of integration patterns lowered maintenance costs, decreased dependency on custom code, and optimized overall IT resource utilization.
-
Modernized Legacy System Connectivity
The solution enabled seamless communication between modern applications and legacy systems (like JD Edwards on IBM i), extending the life and value of existing IT investments.
Other Case Studies
Programmers.ai team customized a SharePoint site that connects the community with cutti...
Enhancing the Application and Providing Offshore Development
I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
Let’s Build Your AI-Readiness Roadmap Together
Contact us for a free strategy session with our experts.
Talk to an AI Expert
