Our development and QA teams join to optimize system infrastructure for AI platform leader
About the Client
Our client is a trailblazing technology company at the forefront of digital transformation. With a relentless commitment to innovation, they empower organizations worldwide to streamline operations, enhance customer experiences, and achieve unprecedented levels of efficiency. For over three decades, they have pioneered intelligent automation solutions that redefine how businesses operate in an increasingly digital world. Their solutions span the entire spectrum of intelligent automation, from robotic process automation (RPA) and cognitive capture to process orchestration and analytics.
- Industry: Technology
- Headquartered:
- Platforms:
- Team Size:
The Challenge
The client encountered substantial difficulties marked by extended response times and an inability to handle concurrent user loads on their application. These problems resulted in system delays, prolonged page load times, and occasional crashes when the application experienced fluctuating traffic levels.
Our Solution
To tackle the challenges at hand, Our proposed a multifaceted approach in collaboration with the client:
Infrastructure Optimization
Our team recommended augmenting the system's CPU, RAM, and memory resources. Additionally, they integrated a load balancer to distribute incoming traffic evenly. Our team recommended upgrading the system's CPU, RAM, and memory. They also incorporated a load balancer to distribute traffic, ensuring optimal performance even under high loads, and optimized the application's code.
Performance Testing with Apache JMeter
Apache JMeter is one tool that can measure an application's capacity under concurrent user loads. This testing tool helps evaluate the existing server configuration's ability to support users. Performance, load, and soak tests can provide valuable insights into user metrics and response times for different requests.
Introducing Ultimate Thread Group
Our team utilized the Ultimate Thread Group to improve performance. This feature allows us to schedule different ramp-up times, shutdown times, and flight times for each record in an array. We also have access to a load preview graph showing how the load is distributed. By combining infrastructure optimization, comprehensive testing, and specialized features like the Ultimate Thread Group, we worked cohesively to overcome the challenges. As a result, we achieved better application performance and scalability.
Technologies Used
The client encountered substantial difficulties marked by extended response times and an inability to handle concurrent user loads on their application. These problems resulted in system delays, prolonged page load times, and occasional crashes when the application experienced fluctuating traffic levels.
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Apache JMeter
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Ultimate Thread Group
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CSV
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SQL Server Management Studio
Business Impact
Our solution added value with surprising results because we were able to deliver a high-quality product on time.
Here’s how we did it
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Positive Customer Feedback
The client expressed satisfaction with our accomplishments, as they experienced reduced response times and enhanced application performance.
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Enhanced Scalability
Issues stemming from poor resource utilization and memory leaks are often the result of inadequate scalability. By conducting load testing, software teams can pinpoint the operational limits of their application, ensuring optimal scalability.
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Cost-Effective
Identifying performance issues in the early stages proves significantly less costly than waiting to address them at later stages of development.
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Elevated Customer Satisfaction
Load testing is pivotal in eliminating concerns such as delayed response times and improving product quality. Consequently, load testing increases customer satisfaction due to the enhanced user experience.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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