Programmers.ai Builds Sophisticated Finance Reporting System for Popular Dental Network
About the Client
The client is an established dental service franchise that operates with over 1500 clinicians and more than 1100 locations across the United States. Their focus is to provide reliable, top-quality services and to cultivate affordable options for all patients, regardless of the required service.
- Industry: Healthcare
- Headquartered: Chicago, Illinois
- Platforms: Cloud
- Team Size: 1 Developer
The Challenge
The client provides financing and payment options for a wide range of dental services nationwide. To prepare a patient finance report, they need to manually gather the necessary information from multiple sources, which often come in various formats. This time-consuming process was not only prone to errors and missing data, but was ultimately preventing the company from scaling their services based on demand.
To combat this, the client requested a modernized patient finance reporting system that would gather and update the needed information in real time. A well-architected system must not only consolidate this data but also ensure its accuracy, consistency, and reliability before it can be used for meaningful analysis.
Furthermore, the client needed advanced data processing capabilities, including dynamic filtering, transformation, and high-speed analysis of large and continuously growing datasets. Given the real-time nature of data updates, the system must be designed to ingest, process, and reflect changes with minimal latency, ensuring that the latest insights are always available.
Our Solution
Here’s how we solved the client’s challenges:
Data Extraction
The team developed Airflow pipelines designed to extract the large amounts of data from various sources, standardize the inconsistent formatting, and load it into a Big Query data warehouse.
Data Validation
Data validation steps were incorporated into Airflow and Data Build Tool (DBT) to ensure accuracy. Incremental inserts based on primary keys were implemented to manage updates efficiently.
Performance Optimization
Redis caching was used to store the gathered and validated data, ensuring low-latency queries for dashboards. Additionally, it also cached frequently accessed data to improve query performance and reduce database load.
Data Visualization
Dash, integrated with Plotly, was used to create interactive charts and tables for a clean and intuitive view of their data. This enables users to drill down into metrics such as claims, revenue, and expenses for high-level data analysis.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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Dash
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Python
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Airflow
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DBT
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SQL
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Plotly
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Redis
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MongoDB
Business Impact
By delivering a high-quality, cloud-native data engineering solution in just 6 months.
Error rate in financial calculation decreased to less than 0.5%
Reduced manual data processing cost by 30%
Improved response time to < 2 seconds for 95% of queries
Here’s how we did it
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Improved Financial Insights
With data visualization for informed decision-making and real-time visibility.
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Reduced Manual Effort
With the automation of a cumbersome data workflow, allowing their team to focus on more strategic tasks.
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Cost Savings
With optimised data pipelines and caching that reduce infrastructure cost.
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Enhanced Patient Experience
With financial transparency and streamlined finance reporting operations.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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