Modernized ERP System Reduces Errors and Enhances Scalability for a Growing Enterprise
About the Client
is a leading ERP solutions provider specializing in empowering medium to large-sized businesses with tailored enterprise software. Their platforms are designed to streamline operations, enhance productivity, and drive business growth through robust and scalable ERP systems. With decades of experience and a reputation for innovation, the client consistently strives to stay ahead of industry trends by modernizing their software and integrating advanced features to meet evolving customer needs.
- Industry: Technology
- Headquartered: Westlake, TX
- Platforms: VC++, VB.Net, SQL Server, and Cobol
- Team Size: 8 (6 Developers, 2 QA)
The Challenge
The client’s ERP system relied on manual data handling to manage customer requests. This process often led to errors, inefficiencies, and delays in operations.
Several critical software components, including Crystal Reports, InstallShield, SQL Server, and VC++, were outdated, resulting in compatibility issues and limited functionality.
The process of delivering full installer releases required meticulous attention to compatibility, which slowed down deployments and increased the risk of errors.
Defects needed to be fixed without disrupting functionality for existing clients, while timely UI enhancements and increased field lengths were critical to meeting user demands.
Our Solution
We started by solving their data/API integration and process automation.
Upgrading Key Software Components
Critical tools, including Crystal Reports, InstallShield, SQL Server, and VC++, were upgraded to their latest versions. These updates enhanced compatibility, functionality, and system performance.
Integrating Modern Features
APIs for modules such as Purchase Order, AP Workbench, and AR Workbench were developed and integrated into the ERP system. This modernization streamlined workflows and reduced manual errors.
Delivering Full Installer Releases
Two comprehensive installer releases were created to allow for seamless fresh installations without disrupting compatibility with existing workflows.
Bug Resolution with Optimized Fixes
Product backlog item (PBI) analysis identified key bottlenecks and inefficiencies. Targeted hotfixes with version-specific DLLs were deployed to ensure precise and efficient defect resolution.
Enhancing Data Processing
The serial number tracking logic was moved from the server to the client-side application. This optimization reduced server load, improved processing speed, and ensured timely responses.
Developing REST APIs
REST APIs were implemented to enable seamless integration with mobile and web applications, expanding the system’s usability across multiple platforms.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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VC++ (MFC, Win32)
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VB.Net
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SQL Server
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Cobol
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VB 6.0
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SSRS
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ASP.NET
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Angular
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Crystal Report
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RoboHelp
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InstallShield
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SSMS
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Git
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Jira
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Visual Studio
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Fujitsu 11.0
Business Impact
The client experienced significant improvements in system functionality and operational efficiency.
Reduced Manual Data Handling Errors
Faster Processing Speeds
Improved Modern Platform Compatibility
Here’s how we did it
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Achieved Deployment Precision
By upgrading legacy tools like Crystal Reports, InstallShield, and SQL Server, we ensured consistent and error-free deployments while maintaining compatibility across versions.
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Enhanced Workflow Efficiency
By relocating serial number tracking logic to the client side, we alleviated server bottlenecks, enabling faster processing and more streamlined operations.
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Future-Proofed the System
REST API integration extended the ERP system’s usability, enabling seamless compatibility with mobile and web platforms for scalable growth.
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Ensured Continuous Improvement
With timely full installer releases and targeted hotfixes, we delivered critical updates without interrupting the client’s ongoing operations.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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