Revolutionizing Customer Financing with Advanced OCR Technology for Personalized, Real-Time Quotes and Streamlined Credit Applications
About the Client
Founded in 1992, this independent, family-owned financial services provider excels in delivering on promises and fostering deep channel partner loyalty. The company prioritizes relationships and service over a commodity-based approach, with a mission to help customers achieve greater success. Their vision is to lead the market through unmatched excellence, distinguishing themselves from competitors with a commitment to exceptional service and strong, enduring partnerships.
- Industry: Finance
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The Challenge
The client struggled with inefficiencies in their customer financing process, particularly in generating monthly payment quotes and handling credit applications. Manual data entry led to frequent errors, time delays, and high operational costs. They needed to automate the generation of quotes and streamline the creation and submission of credit applications to minimize manual work and errors. They also required a solution with high-accuracy OCR technology to extract necessary data from customer documents quickly and accurately.
Our Solution
After conducting multiple proofs of concept to achieve precise results for extracting content from business cards, our team implemented Google services for scanning visiting cards. This allowed advanced Optical Character Recognition (OCR) capabilities to extract customer data with accuracy, reducing errors and manual data entry time.
By minimizing the reliance on manual processes, we streamlined the workflow and improved overall efficiency. To further enhance the solution, we utilized Xamarin.Forms for cross-platform mobile development, ensuring a seamless and consistent user experience across iOS and Android devices, thus broadening accessibility and maintaining uniform functionality across all platforms.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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Xamarin
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Google Vision API
Business Impact
Our solution added value with surprising results because we were able to deliver a high-quality product on time.
Here’s how we did it
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Successfully extracted freehand text from documents and visiting cards using Google services, enabling more comprehensive data capture.
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Leveraged advanced OCR technology to ensure high accuracy in data extraction from visiting cards, significantly reducing manual entry errors and increasing efficiency.
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Collected positive feedback from users, who praised the app for its ease of use and effectiveness in simplifying and streamlining the financing process.
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