Provided testing, QA, and increase security for a document management system for a industry leading technology company
About the Client
For more than two decades the client has been working in providing software to improve processes around paper management, digital documents and other mission-critical information. The company’s products are designed to provide industry-leading flexibility and scalability and are delivered through a worldwide network of 800-plus authorized resellers and distributors.
- Industry: Technology
- Headquartered: USA
- Platforms: Technology Stack, Document Storage Solutions, Access Control Mechanisms
- Team Size: 5 Professionals
The Challenge
The client had created a document management and control system to optimize and amplify its file handling and document storage process. Earlier the client had to spend thousands of dollars on its courier services to get information transferred from one office to the other. Once the solution was created the user could easily share the files to external users too.
The major challenge faced by the client in this system was the deletion of previously shared files from the common space without being shared.
The client wanted a robust and verified system to resolve this issue.
Our Solution
An automation team was integrated into the development team to leverage JavaScript and a hybrid framework (Test-Driven using Page Object Model) and create a seamless workflow. This partnership allowed us to design a robust system to automate testing processes efficiently, ensuring prompt integration of new requirements into the automated regression.
Evaluation and analysis
Our QA team evaluated the existing system and recommended to remove Single folder dependency and update it with individual folder tree structure
Regression suit creation
QA team identified the need of the document upload functionality with pause/retry functions on failed upload. A high level regression suit is executed at the end of every sprint.
System up-gradation
The testing and evaluation led to system up gradation from ASP.Net UI project to ASP Core 3.1 that improved connectivity between share and safe, for easy document movement to repo
Achieving quality expectations
In consultation with Dev team, QA team evaluated software in a nutshell for all possible vulnerabilities, the quality expectation was to achieve OWASP 10 security points
Recommendations and improvements
QA team recommended to improve product performance by each sprint through manual as well as automated testing
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
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Katalon Studio
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JMeter
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ZAP
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Git
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JIRA
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Atlassian Confluence
Business Impact
As it helped the in-house team optimize and simplify testing processes.
Here’s how we did it
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Centralized Document Storage
Documents are now stored in unique space which improve transparency between different companies
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Optimized Repository Management
Efficiency of file upload and its movement to repo is now 30-40% faster
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Safe and Segregated Storage
Individual company and its user data are now saved to unique location that makes data more secure and safe
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Enhanced System Connectivity
Application connectivity between the external and the system’s user and vice-versa has been improved
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Boosted Application Speed and Reliability
Performance of the whole product is improved
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MuleSoft Success Story
I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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