Senior Business Analyst-Transportation Domain

We are seeking a self-driven Senior Business Analyst with deep expertise in the Transportation domain. This is an individual contributor role with full ownership. You will manage a project from inception to completion, covering requirements, solution design, delivery, UAT, release and post-go-live support. You will have a lot of autonomy, so you must be comfortable making decisions, managing stakeholders, and delivering outcomes with minimal supervision.

Key Responsibilities

• Own the end-to-end project lifecycle: discovery, requirements, design, delivery tracking, UAT, deployment and post-production support.
• Elicit, analyze, prioritize and document business, functional and non-functional requirements through workshops and stakeholder discussions.
• Create BRDs, FRDs, SRSs, user stories, acceptance criteria, process flows, use cases and wireframes.
• Analyze current transportation and freight processes, and recommend technology-driven improvements.
• Perform gap analysis, root cause analysis and impact assessments.
• Handle project planning, estimation, risk and dependency management, change control and status reporting without a dedicated PM.
• Work directly with client stakeholders, operations teams, developers, QA and architects, and lead requirement and solution review sessions.
• Support defect triage and UAT, and lead release readiness and business adoption (training material, demos, release notes).
• Define KPIs and reporting needs, such as on-time delivery, transportation cost per shipment, carrier performance and freight spend.
• Use AI tools responsibly to improve productivity and the quality of deliverables, and validate AI output with domain knowledge and professional judgment.

Required Skills & Experience

Business Analysis

• 8+ years of Business Analysis experience in technology-driven environments.
• Strong in requirements gathering, process mapping, functional analysis, solution design, user stories and UAT planning.
• Agile, Scrum and SDLC delivery experience.

Transportation Domain Expertise (strong working knowledge of most of these)

• Transportation Management (TMS) and freight planning
• Carrier selection, onboarding and management
• Route optimization, load planning and dispatch
• Shipment tracking and visibility
• Freight audit, invoicing and transportation billing
• Claims management (freight damage and loss)
• Integrations: APIs, EDI and telematics/tracking systems

Ownership & Delivery

• Proven track record of running projects independently with little supervision.
• Hands-on experience with planning, stakeholder coordination, risk management and delivery tracking.

Data & Tools

• Working knowledge of SQL, Excel, and Power BI or Tableau.
• Jira or Azure DevOps, wireframing tools (Figma, Balsamiq), and Miro/PowerPoint.

Preferred Qualifications

• Experience implementing or enhancing TMS platforms (e.g., Oracle OTM, SAP TM, Blue Yonder, MercuryGate) or similar systems.
• Experience with 3PL, logistics or supply chain service providers.
• Certifications: CBAP, CCBA, PMI-PBA, PMP, CSPO/CSM, or CLTD/CSCP.
• Education: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent.

Soft Skills & Cultural Fit

• Self-starter with a strong sense of accountability: takes ownership and doesn't wait to be told what to do.
• Comfortable working as a sole contributor, making independent decisions and escalating only when needed.
• Strong communication, facilitation and stakeholder management skills, including with senior client leadership.
• Resilient and adaptable in fast-paced, ambiguous environments.

Ideal Profile

A seasoned Transportation-domain BA who has independently run projects end to end, and who can speak confidently with business leaders, operations teams and engineers.